ST-2026-039 · Authentication & identity
Shopify introduces partner identity verification for new collaborator requests
Shopify is introducing government-ID and selfie or liveness verification for partners making new collaborator requests and plans to make the check mandatory.
Previous state
Partner users could submit new collaborator requests without the new identity-verification workflow.
Current state
Users making new collaborator requests are being moved to identity verification delivered through Stripe.
Affected users
Who needs to care
Shopify Partner users and agencies that request collaborator access to merchant stores.
Required response
What to do
Complete verification when prompted, update onboarding instructions and plan for mandatory enforcement.
Evidence boundary
What the source does not prove
Verification was optional at publication and existing collaborator access is unaffected. Shopify does not state one universal mandatory-enforcement date.
Lifecycle history
Dated event sequence
- Change documented
Shopify is introducing government-ID and selfie or liveness verification for partners making new collaborator requests and plans to make the check mandatory.
Evidence ledger
First-party sources
- 01Shopify Dev — Identity verification for partners
Official product documentation or changelog · 2026-07-09
Open official source ↗